Shipping policy
Processing Time:
All DTF orders are processed within 1–3 business days & apparel/cup orders 6-10business days. UV DTF & Chenille patches same or next day (excluding weekends and holidays). During launches or sales, processing may take slightly longer.
Shipping Time (after processing):
- Standard Shipping: 3–5 business days
- Priority Shipping (if offered): 2–3 business days
Total Delivery Time:
Most orders arrive within 4–8 business days total depending on location and carrier delays.
Important Notes:
- You will receive a tracking number as soon as your order ships.
- We are not responsible for delays caused by USPS or other carriers once the package leaves our shop.
- Please double-check your shipping address before placing your order. We cannot guarantee changes once an order is processed.
- Lost or stolen packages marked “delivered” must be resolved with the carrier.
Made-to-Order Items:
(Some or all of your products may fall under this)
Custom or made-to-order items require additional time for production but are still shipped as quickly as possible within the processing window listed above.
Questions or Issues:
If you have any issues with your order, please contact us at:
colexylina20@gmail.com and we’ll take care of you as quickly as possible.